Legal notice

Important information about DH Medical and this website.

This Legal Notice applies to the DH Medical website and should be read alongside our Privacy Policy, Terms of Service, Returns & Refunds Policy, Shipping Policy, Patient Care Charter and Treatment Safety & Suitability information.

By using this website, you acknowledge the information set out below.

BUSINESS INFORMATION

DH Medical Liverpool Ltd
Registered office: 40 Rodney Street, Liverpool, L1 9AA
Email: clinic@dhmedicalliverpool.co.uk

Company registration number: [INSERT ONCE ISSUED]

VAT registration number: [INSERT IF APPLICABLE]

DH Medical Liverpool Ltd is incorporated in England and Wales.

WEBSITE INFORMATION

The information provided on this website is intended for general information about DH Medical, our services, professional skin treatments, appointments and related products.

We aim to keep website content accurate and up to date.

However, treatment information, pricing, practitioner availability, opening hours, product availability and other details may change from time to time.

DH Medical reserves the right to amend website content without prior notice.

NOT MEDICAL ADVICE

Information on this website does not constitute medical advice, diagnosis or treatment.

Content relating to skin concerns, professional treatments, ingredients or skincare is provided for general educational purposes only.

It should not be used as a substitute for advice from an appropriately qualified healthcare professional.

If you have concerns about a medical condition, unexplained skin change, severe acne, infection, allergic reaction or another health matter, appropriate medical advice should be sought.

TREATMENT INFORMATION

Descriptions of treatments are intended to explain their general purpose and typical use.

They do not guarantee that a treatment will be suitable for you.

Suitability depends on individual circumstances including:

  • skin type
  • skin condition
  • treatment history
  • medication
  • medical history
  • sensitivity
  • pregnancy
  • allergies
  • previous reactions
  • current skincare

An appropriate consultation or assessment may be required before treatment.

TREATMENT RESULTS

Results vary between individuals.

Any examples, descriptions, photographs, testimonials or treatment information displayed on the website should not be interpreted as a guarantee of a particular result.

Professional skin treatments may improve the appearance of certain concerns, but outcomes depend on many individual factors.

DH Medical aims to provide realistic information and expectations in accordance with The DH Standard.

PROFESSIONAL SCOPE

DH Medical’s core skin services are delivered within the appropriate professional scope of the practitioner providing treatment.

Where a concern requires another form of professional or medical assessment, clients may be advised accordingly.

The use of the word “Medical” within the DH Medical name does not mean that all services displayed on this website constitute medical treatment.

The qualifications and professional scope relevant to each service will determine how that service is delivered.

EMERGENCIES

DH Medical is not an emergency medical service.

If you require urgent or emergency medical assistance, please use the appropriate emergency or healthcare service.

Do not rely on website enquiries, email or social media messaging for urgent medical matters.

APPOINTMENT AVAILABILITY

Appointments are subject to practitioner and room availability.

Published opening hours do not guarantee that every treatment or practitioner is available throughout every period shown.

The current booking system should be used to view available appointment times.

PRICING

We aim to display current treatment and product prices accurately.

Prices may be changed from time to time.

The price shown at the point of booking or purchase will normally apply to that transaction, subject to any correction of an obvious pricing error.

Promotional offers may be subject to separate terms and availability.

PRODUCTS

Any skincare or other retail products offered through DH Medical are supplied for their intended cosmetic or personal care use unless expressly stated otherwise.

Product descriptions are provided for general guidance.

Individual reactions to skincare products can vary.

Clients and customers should follow the manufacturer’s instructions and discontinue use where an adverse reaction occurs.

Where appropriate, professional advice should be sought before using active skincare products.

INTELLECTUAL PROPERTY

Unless otherwise stated, the content of the DH Medical website, including:

  • written copy
  • branding
  • graphics
  • logos
  • page design
  • images created for DH Medical
  • treatment descriptions
  • downloadable materials

is owned by, licensed to or used with permission by DH Medical Liverpool Ltd.

Content may not be copied, reproduced, republished or commercially exploited without appropriate permission, except where permitted by law.

Third-party trademarks and brand names remain the property of their respective owners.

WEBSITE USE

You must not use this website in a way that:

  • is unlawful
  • attempts to interfere with website security
  • introduces malicious software
  • attempts unauthorised access
  • infringes intellectual property rights
  • misrepresents DH Medical
  • causes deliberate disruption to the website or its users

DH Medical reserves the right to restrict access where misuse is identified.

THIRD-PARTY SERVICES

The DH Medical website may use or link to third-party services, including:

  • booking platforms
  • payment providers
  • social media platforms
  • delivery carriers
  • maps
  • professional skincare manufacturers
  • other external websites

DH Medical does not control the content or availability of independent third-party websites and cannot accept responsibility for their separate terms, privacy practices or content.

Clients should review the applicable policies of those providers where relevant.

EXTERNAL LINKS

Any links to external websites are provided for convenience or additional information.

Their inclusion does not necessarily represent endorsement of all content, services or opinions found on those websites.

DH Medical is not responsible for changes made to third-party websites after a link has been published.

WEBSITE AVAILABILITY

We aim to keep the DH Medical website available and functioning correctly.

However, uninterrupted access cannot be guaranteed.

Access may occasionally be limited due to:

  • maintenance
  • technical issues
  • hosting disruption
  • security requirements
  • updates
  • circumstances outside our reasonable control

DH Medical will not normally be responsible for temporary website unavailability where reasonable care has been taken.

LIMITATION OF LIABILITY

Nothing in this Legal Notice excludes or limits liability where it would be unlawful to do so.

Subject to applicable law, DH Medical is not responsible for loss arising solely from reliance on general website content where an individual professional consultation or assessment would reasonably have been required.

Your statutory consumer rights remain unaffected.

DATA PROTECTION

Personal information collected through this website will be handled in accordance with our Privacy Policy and applicable UK data protection law.

Clients should refer to the Privacy Policy for further information about how personal information is collected, used, stored and protected.

COOKIES

The DH Medical website may use cookies and similar technologies to support website functionality, analytics and user experience.

Where required, appropriate consent options will be provided.

Further information may be included within our Privacy Policy or cookie settings.

GOVERNING LAW

This website and this Legal Notice are governed by the laws of England and Wales.

Any dispute relating to use of the website will be subject to the applicable jurisdiction of the courts of England and Wales, unless consumer law provides otherwise.

CHANGES TO THIS LEGAL NOTICE

DH Medical Liverpool Ltd may update this Legal Notice from time to time to reflect:

  • changes to the business
  • new services
  • changes to website functionality
  • regulatory developments
  • legal requirements

The latest version will be displayed on the DH Medical website.

CONTACT

For general legal or website enquiries, please contact:

clinic@dhmedicalliverpool.co.uk

DH Medical Liverpool Ltd
40 Rodney Street
Liverpool
L1 9AA

THE DH STANDARD

Clear information, responsible treatment and professional accountability sit behind every part of DH Medical.

Understand the skin first.